Startups
5 Lessons Millennial Startups Can Learn from Jeff Bezos
Of all the entrepreneurs dominating tech today, Jeff Bezos has emerged as one of the few that are still breathing after the .com bubble burst in 2000.
Bezos joined the world of the internet in 1995 and despite the huge crash, Amazon continued to breathe because of his resilience, vision and refusal to give up despite facing humongous odds. Many call him America’s foremost CEO, after Steve Jobs.
Here are 5 takeaways from Bezos’ philosophy:
1. The empty chair philosophy
During Amazon’s early days, Bezos insisted on placing an empty chair in each executive meeting. To all attendees, this was Amazon’s customer and the empty chair was to act as a reminder that no decision they made should displease the most important attendee of their meeting.
From the get-go, Bezos has been pretty clear about his desire to make Amazon a customer-obsessed firm. This customer-centric philosophy is what has made Amazon the world’s foremost e-commerce firm. Millennials will do well to remember that no matter how old, the “customer is king” belief still holds true.
“The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.” – Jeff Bezos
2. Apologizing shouldn’t hurt your ego
Back in 2009, Amazon angered users by deleting legally bought copies of George Orwell’s “Animal Farm” and “1984”, because they were being sold illegally by an unnamed seller. For any firm, this would probably be deemed as a mid-level crisis.
For Bezos, however, anything that hurt his customers, hurt him. Therefore, he personally penned an informal apology letter to all users. He said, “Our ‘solution’ to the problem was stupid, thoughtless, and painfully out of line with our principles…we will make better decisions going forward[.]”
As a startup, you may feel that admitting a mistake may lose customers but refusing to do so will push them further away. In the example stated above, most firms would have simply released a press statement to apologize for the error. The worst ones would adamantly deny they were at fault. When the mistake first occurred, customers were furious. Bezos’ heartfelt plea for forgiveness won them over.
3. The two-pizza philosophy
Jeff Bezos is a firm believer in small, sovereign units. In his own words, if a team cannot be fed by two pizzas, it’s too large. In statistical terms, a team must comprise of 5 – 7 people. The Amazon Gold Box, for example, was an idea that originated during one of these two-pizza team discussions.
This attitude correlates with Bezos’ other active belief – the constant removal of waste. According to him, large teams become inefficient and usually find it hard to come to a decisive result, wasting resources along the way.
Unsurprisingly, this idea has been catching on as small businesses continue to sprout online. Firms, like AMZInsight, prefer assigning tasks to a small group of people. It gets the job done quickly and allows ideas to flow freely.
4. It’s the long-term that matters
When Amazon makes a gigantic investment, they’re almost always criticized. Ten years down the line, when the investment pays off, the same critics sing Bezos’ praises.
If a strategy or plan seems revolutionary to him, Bezos shrugs off the disapproval. He can wait half a decade to get a return on his investment but if something feels right to him, he’s got to do it now. For example, when eBooks were first introduced, Amazon was the only store to offer them at prices lower than their print editions, generating short-term losses.
Today, all eBook editions are cheaper but because of an early start, Amazon has already captured most of the market. Therefore, if you believe something will work, go for it and don’t worry about short-term returns.
“A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.” – Jeff Bezos
5. Failure is a prerequisite to innovation
As mentioned above, Amazon began when the internet was still a baby and online commerce was growing on uncertain soil. Bezos went in fully aware of the failures waiting for him. He told his first investors that: “…there’s a 70 percent chance you’re going to lose all your money, so don’t invest unless you can afford to lose it.”
However, instead of feeling limited by imminent failure, Bezos felt powerful. He knew he was going to fail but he also knew that nothing would stop him from pushing Amazon off the ground. He felt liberated since he knew what the future held for him. Ironically, it was this mentality that set shop for his success. Expect failure but don’t let it hinder your plans. Instead, prepare to face it head on.
What have you personally learned from Jeff Bezos? Please share your thoughts in the comment section below!
Startups
15 Business Lessons From Napoleon’s Playbook
Unleash your business potential by harnessing Napoleon’s strategic genius.
From dreaming big and thinking bold to moving fast and staying agile, these time-tested tactics are your blueprint for success.
Learn how creative leadership, detailed planning, and relentless execution can transform your business landscape. Boost morale, lead with clarity, and embrace hard work to conquer your industry.
Don’t just survive—thrive with the power of Napoleon’s lessons.
Here are 15 Powerful Lessons You Can Learn From Napoleon Bonaparte
1. Dream Big, Think Bold
Napoleon wasn’t just playing small; he believed that “Imagination rules the world.” In the business world, boldness and creativity are game-changers. Don’t just aim to fit in—push boundaries and set ambitious goals that make you stand out.
Think of Steve Jobs, who didn’t just want to make computers; he wanted to revolutionize entire industries. Your vision should be so grand it almost feels unreachable. When you dream big, you inspire those around you to believe in the impossible and work together to achieve extraordinary outcomes.
2. Move Fast, Stay Agile
Napoleon’s quick and secretive moves gave him an edge. In business, you gotta be nimble. Adapt quickly, move fast, and you’ll often find yourself ahead of the game, capturing opportunities your competitors miss.
Companies like Amazon and Tesla thrive because they constantly innovate and pivot when needed. Speed is your friend; it allows you to react to market changes and customer demands faster than the competition, ensuring you remain relevant and ahead of the curve.
3. Creative Leadership
Napoleon thrived on chaos and wasn’t afraid to switch things up. Unlike rigid leaders, he was flexible and adaptive. In business, embrace change and let chaos work for you. Being adaptable can turn unpredictable situations into opportunities.
Think of how Netflix transitioned from DVD rentals to a streaming giant. Flexibility and creativity in leadership allow you to navigate through turmoil and emerge stronger, transforming challenges into stepping stones.
4. Organize Like a Pro
Napoleon’s mind was like a supercomputer, processing vast amounts of info to make smart moves. Businesses should do the same—stay organized, use real-time data, and adapt strategies based on fresh insights to keep that competitive edge.
Utilize modern tools like CRM systems, analytics software, and AI to manage information efficiently. Staying organized and informed means you can make better decisions, foresee potential issues, and react promptly.
5. Keep It Simple
Napoleon knew the power of simplicity. Overcomplicating things can bog you down. In business, streamline processes and focus on what truly matters to hit your goals efficiently.
Apple’s product design philosophy under Jobs was about simplicity and user-friendliness.When you remove unnecessary complexity, you reduce errors, speed up processes, and make it easier for your team to focus on what’s important, driving efficiency and effectiveness.
6. Execute Relentlessly
Once Napoleon decided on a course of action, he went all in. In business, once you pick a direction, pursue it with full commitment. Execution is where success is truly made.
Look at how Elon Musk commits to his vision for SpaceX and Tesla. Relentless execution means overcoming obstacles, staying focused on your goals, and not getting distracted by setbacks. It’s the determination and persistence in execution that ultimately leads to triumph.
7. Play to Your Strengths
Napoleon only fought battles he knew he could win. In business, focus on your strengths and avoid head-to-head fights in areas where you’re weak. Know your advantages and leverage them.
Microsoft leverages its strength in software development and cloud services rather than trying to compete directly in hardware. Understanding and maximizing your strengths ensures you play a game you can win, using your unique capabilities to outshine competitors.
8. Plan in Detail
Napoleon planned for every possible scenario. Businesses should do the same—conduct thorough planning and prepare for various outcomes.
Detailed planning helps you stay ready for anything. Scenario planning and SWOT analysis are tools that can help you foresee different futures and prepare accordingly. When you’re prepared for multiple scenarios, you can adapt smoothly and continue to drive forward, no matter what challenges arise.
9. Seize Opportunities
Napoleon saw luck as the ability to capitalize on accidents. In business, be prepared and ready to grab unexpected opportunities. Agility is key.
Companies like Uber and Airbnb seized gaps in the market by being ready to pounce on opportunities when they arose. Always be on the lookout for opportunities, and when they come, don’t hesitate. Preparation and readiness to act quickly can turn unexpected moments into major breakthroughs.
10. Learn from the Past
Napoleon studied the greats who came before him. Entrepreneurs should always be learning from the successes and failures of others. History is full of lessons waiting to be applied.
Warren Buffett is famous for studying businesses and market histories. By learning from the past, you can avoid repeating mistakes, understand what works, and build on proven strategies. Continuous learning from history helps refine your strategies and improve decision-making.
11. Boost Morale
Napoleon knew how to keep his troops motivated. Business leaders should do the same—keep your team inspired and engaged. High morale leads to high productivity.
Companies like Google and Salesforce invest heavily in employee well-being and motivation. When your team feels valued and motivated, they are more productive, innovative, and loyal. High morale fosters a positive work environment where people are excited to contribute and excel.
12. Lead with Clarity
Napoleon believed in the power of a strong, decisive leader. In business, clear direction and strong leadership are crucial. Ensure everyone knows the plan and follows it.
Leaders like Jeff Bezos provide a clear vision and direction, ensuring their teams know what they’re working towards. Clear, decisive leadership aligns your team, fosters trust, and drives coordinated efforts towards achieving your business goals.
13. Reflect on Failures
Napoleon analyzed both his wins and losses. Businesses should review their successes and failures to keep improving. Learn from mistakes to avoid repeating them.
Ray Dalio of Bridgewater Associates emphasizes the importance of learning from failure in his book Principles. By conducting post-mortems, you can understand what went wrong, make necessary adjustments, and continuously refine your strategies to avoid future pitfalls and drive success.
14. Action-Oriented
Napoleon was all about turning thoughts into actions. In business, decisiveness and execution are vital. Don’t just plan—act on those plans with energy and determination.
Entrepreneurs like Richard Branson embody this principle by constantly moving from ideas to actions. Action orientation ensures that you don’t get stuck in analysis paralysis but instead drive forward, making things happen and turning visions into reality.
15. Embrace Hard Work
By implementing these lessons from Napoleon, businesses can sharpen their strategies, strengthen leadership, and execute with precision, driving sustained success.
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